Engagement (surveys & feedback)
Engagement tracking captures how the team feels — pulse surveys, 1:1 feedback, recognition.
Pulse surveys
Run regular short surveys (5-10 questions, 5 minutes):
- Tribe → Engagement → Surveys → + New survey
- Build from templates (e.g. eNPS, manager effectiveness, wellbeing)
- Set frequency (monthly / quarterly)
- Send to all or specific cohorts
Results are anonymous by default. Cohort minimum is 5 — Sageon Business won't show a result for a group smaller than that to protect anonymity.
Feedback
Capture qualitative feedback:
- 360 reviews
- Manager 1:1 notes
- Anonymous suggestions
Recognition
A lightweight peer-recognition flow:
- Anyone can recognise anyone
- Tied to values / company principles
- Visible org-wide (or private to recipient)
Engagement metrics
- eNPS (Employee Net Promoter Score)
- Survey response rate
- Trend over time — improvement / decline
- Cohort splits (by department / tenure / manager)
Tips
- Survey less often than you think. Quarterly > monthly for most things.
- Act on results. Surveys without visible action are worse than no surveys.
- Share results back. Anonymous results, summarised — show the team you heard them.